Some Questions About Ice Cream Cone Maker

Today I will list some questions will be faced when we buy the ice cream come maker or use the machine.

1.Ask:What is your guarantee of machine ?
Answer:usually our guarantee is 1 years.

2.Can you arrange your technicians to install the machine for us?
Answer:Yes,We will assign our engineers to go abroad for installing machines for our users.

3.Ask:About the machine voltage or power of machine ?
 Answer:Usually in our country is 220v,50hz, single phase , or 380v, 50hz, 3 phase .if you have the special requirement , pls tell us, we will vetify the voltage according to your requirement.

4.Ask:how to install the machine ?
Answer:we can intrust the install the machine by vedio, email ,picture.....if large project , we can arrange the worker help you to install it in your country .
 
After Sale Service
1. Warranty policy one year from shipment
2. We will send you the replacement after received the broken part
3. Evaluate the customs rish and choose safest shipping company before shipping.
4. Follow status up time by time until the goods arrived.

If you have any problem you can contact us freely.We will feedback as soon as posible with 24 hours.